Information is collected in two different ways. When making purchases or joining our Newsletter, we’ll ask you to disclose certain PERSONAL INFORMATION. However, WEBSITE USE information is collected on an aggregate basis as you and others browse our Web site.
1. PERSONAL INFORMATION – This information is disclosed by you, and is needed for purchases with credit cards. Should you choose to order products from our Website, you may need to supply personal information and authorization from your credit services. That information may include:
2. EMAIL – Email, like a personal letter, becomes the mutual property of our customers and us. Thus, if you choose to correspond with us using email, we may retain the content of your email messages together with your email address and our responses. The same level and amount of protection is afforded to all email correspondence that is given to communication through telephone or mail.
3. WEBSITE USE – Our website, like other commercial websites, uses Web server logs and “cookies.” (Keep reading for a more in-depth explanation of what cookies are, and how we use them.) These tools help us determine which pages were viewed, for how long they were viewed, and on what day they were viewed. They’ll also tell us which sites you visited just prior to/after you visited our Site. Note: None of this information is associated with you as an individual. Information such as this is collected on an aggregate basis only
Quite simply, we collect and use this information to help us create a better viewing and shopping experience for our customers, both potential and established. We may also use the information to inform you of important changes on the Site or in our product line. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers' personal information. If you wish to opt out of these notifications, you’ll be given the opportunity to do so at least once every year.
Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
All the information collected from these tools is used to help improve our Website in a way that makes things easier for our customers. In other words, the data collected from cookies and logs helps us create user-friendly pages on our Site and count how many people have visited our Site during any given time period. This helps us determine what kind of visitor capacity we need.
Again, none of this information addresses you personally. It does, however, let us send personalized online banner advertisements to visitors who choose to disclose their email addresses to us.
Absolutely not. However, when you purchase certain software licenses, the manufacturer may require registration, and may be given access to personal information including your name, address, telephone number and email for the purpose of tracking your license and providing you information regarding maintenance and upgrades for those products.
There may be times, however, where we will use information collected on our Site to inform you of changes to the Site or to the product line. You may opt out of this service by contacting us at:
When you send confidential personal credit card information to us on our Web site, secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Web site.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured email.
Information Security: We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices: Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.
Employee Access, Training and Expectations: Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
We may need to disclose information if legally required to do so, or to protect our own legal rights.